Fitness 14 allows the freezing of an account for 1 (one) month once per year per member.
If the member is temporarily relocating out of Las Vegas, we allow a one time freeze for up to 3 months if verification of the move is provided.
Military personnel or members with a valid medical reason supplemented with a Doctors note will be allowed a 6 month freeze.
Activation of an account freeze will occur only upon the next billing date after the request is received and can only be applied in 1 month increments.
If you wish to cancel your membership, you must do so with a 30 day notice, in which case you will be billed one final time and have access for the remainder of that payment cycle.
Please fill out the form below and email, mail, or hand deliver to us.
We do not freeze, cancel, or pro-rate pre-paid accounts. All pre-paid accounts are final upon payment and cannot be refunded.
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